Experience & Expertise
Our experience includes:
Complex marketing, distribution & revenue strategy
Ongoing revenue management & distribution services
Enterprise technology launch & integration
Customized RFP development to find the best technology solutions
Long-term & pre-opening management to planning & proforma to opening day
Comprehensive commercial strategy development
Deep-dive systems, sales & marketing & process audits
Daily administrative support of enterprise sales & catering systems
Revenue Management
We offer a variety of revenue management services including comprehensive audits, task force revenue management, contact center audit, acquisition evaluation and proforma.
Operations
Guest experience is at the core of hospitality. We have service team trainings and can develop your team members to be empowered, equipped and experience focused.
TECHNOLOGY
Maintaining existing technology or implementing new systems can be daunting. Our team acts independently of tech vendors and help you search for & select the right tech for your business.
SALES
Our innovative approach to hotel sales ensures that your team is equipped with the skills and knowledge needed to strengthen sales and drive corporate, group business to your hotel.
“I have had the opportunity to work with the Dragonfly team for multiple projects both with KSL Resorts and with Outrigger Hotels & Resorts. We have engaged them for many projects including distribution strategy planning, systems audits, migrations, revenue management services and project management. Because the team has years of experience in various hospitality disciplines combined with long-term industry relationships, and because they have delivered multiple projects for us with excellence and integrity, we continually think of Dragonfly as the first go-to company when we need a hospitality services & consulting firm.”
Flexible Solutions
Our network can provide powerful consulting solutions that deliver what your company needs on time and within budget. We provide flexible pricing and project management so that your company can achieve business goals without adding long-term headcount. We also provide interim solutions that ensure you don’t miss opportunities and experience lost revenue when you lose a valuable team member.