Experience & Expertise

Our experience includes:

  • Complex marketing, distribution and revenue strategy

  • Ongoing revenue management & distribution services

  • Enterprise technology launch & integration

  • Customized RFP development to find the best technology solutions

  • Long-term pre-opening management from planning & proforma to opening day

  • Comprehensive commercial strategy development

  • Deep-dive systems, sales & marketing and process audits

  • Daily administrative support of enterprise sales & catering systems

 

Revenue Management

We offer a variety of revenue management services including comprehensive audits, task force revenue management, contact center audit, acquisition evaluation and proforma.

Distribution & IT

We offer content and rate management and can help your property with distribution system integrations. We’ve worked with every major distribution platform and know the intricacies of systems selections, installs & integrations. 

 

Operations

Guest experience is at the core of hospitality. We have service team trainings and can develop your team members to be empowered, equipped and experience focused.

Sales & Marketing

We believe in using analytics to make data driven decisions when it comes to sales and marketing strategy. We offer comprehensive motivational sales and contact center team trainings. 

 
I have had the opportunity to work with the Dragonfly team for multiple projects both with KSL Resorts and with Outrigger Hotels & Resorts. We have engaged them for many projects including distribution strategy planning, systems audits, migrations, revenue management services and project management. Because the team has years of experience in various hospitality disciplines combined with long-term industry relationships, and because they have delivered multiple projects for us with excellence and integrity, we continually think of Dragonfly as the first go-to company when we need a hospitality services & consulting firm.
— Jenna Villalobos, VP of Revenue Strategy, Outrigger Hotels and Resorts
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Flexible Solutions

Our network can provide powerful consulting solutions that deliver what your company needs on time and within budget. We provide flexible pricing and project management so that your company can achieve business goals without adding long-term headcount. We also provide interim solutions that ensure you don’t miss opportunities and experience lost revenue when you lose a valuable team member.

Contact us today to find out how we can support you.