Technology System Health Assessment & Best Practice Guidance
“For one New York City-based client, our comprehensive audit resulted in a 45% YOY increase in revenue from the GDS in the first year.”
Expert Technology Super-Users
Do you still have staff who understand how to properly utilize and maximize your technology systems? The Dragonfly team is full of expert super users of the most widely used hotel technologies including Opera, SynXis, IDeaS, Duetto, HMS, iHotelier, GDSs and OTAs plus more. Our proprietary audit tools diagnose system issues that are having a negative impact on revenues. We can quickly assess and fix problems with technology settings to help improve revenue and optimize market share.
Audit, Assessment, & Training Services
Content Audits of PMS, CRS, GDS, Website & OTAs
New sanitation, safety and operating standards content updates on all channels
Complete System & Rate Audit
System Configuration Review
Comprehensive Content Audit
Critical Issue Identification
Best Practices Guidance and Team Training
“I have had the opportunity to work with the Dragonfly team for multiple projects both with KSL Resorts and with Outrigger Hotels & Resorts. We have engaged them for many projects including distribution strategy planning, systems audits, migrations, revenue management services and project management. Because the team has years of experience in various hospitality disciplines combined with long-term industry relationships, and because they have delivered multiple projects for us with excellence and integrity, we continually think of Dragonfly as the first go-to company when we need a hospitality services & consulting firm.”