Experienced Technology Advisory
Align your entire tech stack to deliver the ultimate guest experience across all touchpoints
Dragonfly Strategists help you search for and select the right technology for your business, optimizing and tailoring that solution for your unique needs. We start most engagements by mapping your existing and aspirational journeys for both guest and employee technologies, and align those based on the needs you have today and your vision for tomorrow.
Learn more about Dragonfly's comprehensive technology advisory services and how our team of experts can help align your entire tech stack.
Our comprehensive technology services include RFP creation, search, selection, audit, evaluation, implementation, and migrations of:
Property Management Systems (PMS)
Central Reservations Systems (CRS)
Global Distribution Systems (GDS)
Service Management
Customer Relationship Management (CRM)
Sales & Catering Systems (SCS)
Lead Management
Business Intelligence (BI)
Point of Sale Systems (POS)
Procurement Systems
In-Room Entertainment
Interfaces
Loyalty & Membership Programs
Reputation Management Systems
Social Media Marketing Management
Hotel Technology Systems Experience
Our team has experience working with almost every hotel technology system including but not limited to:
Actabl (ALISE, Transcendent, Profit Sword - certified on Transcendent)
Agilysys (PMS, POS, Procurement)
Amadeus CRS, Delphi, iHotelier, HotSOS
Aven SynXis (formerly Sabre)
BirchStreet
Cendyn
Cloudbeds (Certified)
Craftable
Cvent & Passkey
Duetto
GDSs (Amadeus, Apollo, Galileo, Sabre, Worldspan)
HBSi
Hilton Systems
HotelKey
Hyatt Systems
IDeaS G3
ireckonu (IRU)
Infor PMS, ERP, BI, Sales & Events
Knowland
Lighthouse
Marriott Systems (Certified)
Mews (Certified)
Oracle Opera Cloud (Certified)
Oracle Micros/Simphony POS
Oracle ERP, BI
OTAs
OTA Insight
Pegasus CRS
Peoplevine
Revenue Analytics
Revinate CDP & Reservation Sales
Salesforce
SHR Group & Windsurfer
Silverware
Siteminder
Skytouch
Springer Miller (SMS)
Stayntouch
Vertical Booking
VIVI AI
The Dragonfly Difference
We can help you evaluate which technology system is best for your budget and revenue goals. Unlike other revenue management companies, our ethical team at Dragonfly never takes kick-backs or referral fees from any of the third parties we recommend.
CRS & Distribution Channel Integrations
Our team can integrate your CRS with all of the major distribution channels including:
All Global Distribution Systems (GDS) - Sabre, Apollo/Galileo, Worldspan, Amadeus
Agoda
Airbnb
Booking.com
Cvent
Expedia
Getaroom
Google
Hotel Trader
Priceline
Tripadvisor
Wholesale partners such as Mark Travel, Hotelbeds, Costco Travel, Pleasant Holidays, JTB, MLT Vacations and many more
“I have personally worked with the team at Dragonfly on multiple occasions at multiple hotels. I’ve always found them to be extremely collaborative, dedicated and focused. They drive for the best results for the owner every time. Their creative strategies combined with excellence in execution of those strategies result in revenue optimization. I highly recommend them to improve your hotel performance.”
Expert Project Management
Our experienced team know the complexities and challenges that arise with complex system migrations and integrations. We have conducted large scale multi-property migrations and will develop a comprehensive project management implementation timeline to deliver your technology solution on time and within budget.